Family Technology Support

General Tech Support

Given the high volume of emails we are experiencing, please refer to the Technology Checklist and Status Page for assistance before reaching out to the MPS Help Desk. If you still need help, please email helpdesk@miltonps.org.

App/Platform Specific Help

Below is the contact information for who to contact when having issues on a specific app or platform.

Reset PowerSchoool (Family or Student) Password:

PowerSchool SIS Login Screenshot showing where under the Username and Password there is a link for Forgot Username or Password

Click “Forgot Username or Password?”

Need Student's Google Credentials

Reset Google Password 

  • Elementary - Collicot & Cunningham - Sara Doherty (Please include your child's full name, school, and teacher in your request)

  • Elementary - Glover & Tucker - Jen Van Hill (Please include your child's full name, school, and teacher in your request)

  • Pierce - Jess Royster

  • MHS - J Troy

Into Math - Brian Selig, MPS Math Director

Reach for Reading - Cat DesRoche, K-8 Literacy Director

Lexia - Vy Vu, MPS Director of Data & Analytics

Optional Chromebook Insurance Information

All students are highly encouraged to obtain insurance for their school-issued Chromebook for the 2023-24 school year.

If families decline to purchase the insurance for the Chromebook you are responsible for damage beyond reasonable wear and tear as outlined in the Chromebook Loan Agreement (MHS, Pierce, Elementary).

The cost of insurance is $30/year and it covers unlimited claims with no deductible.

Directions to purchase optional Chromebook Insurance for your student(s):

After registering for insurance, you will receive an email that includes an invoice and payment information. If you wish to purchase insurance for another child, you will need to repeat this process.

Thank you for considering the purchase of accidental damage coverage for your student’s Chromebook.